How should LPCs handle client records when a client requests copies?

The appropriate way for Licensed Professional Counselors (LPCs) to handle client records when a client requests copies is to provide copies, but they may charge a fee and must ensure that sensitive information is handled responsibly. This practice aligns with ethical and legal obligations set forth by the state regulations and the LPC code of conduct, which emphasizes both client autonomy and the protection of private information.

By providing copies of client records, LPCs support client rights to access their own information and facilitate transparency in the therapeutic relationship. However, LPCs can charge a fee to cover administrative costs associated with preparing these documents, which is a standard practice that helps ensure sustainability in providing ongoing services.

It is critical for LPCs to be cautious and responsible with the handling of sensitive and private information when fulfilling such requests, maintaining confidentiality and abiding by applicable laws such as HIPAA (Health Insurance Portability and Accountability Act) that governs the protection of health information.

This approach balances the client's rights with practical considerations regarding the costs of producing copies and the need to protect privacy.